This Month at the PFCC Innovation Center

Shadowing: It’s a Game Changer

As we travel the country and the world presenting the Patient and Family Centered Care Methodology and Practice (PFCC M/P) to front-line care givers, middle managers, healthcare executives, and thought leaders, it becomes increasingly clear that Shadowing truly resonates with our audiences. Conference attendees appreciate the unique value of Shadowing for process improvement and are frequently moved to advance the idea during conferences through social media – particularly Twitter and Facebook. And rightly so. Shadowing is the heart and soul of the PFCC M/P and in the world of healthcare process improvement, it’s a game changer.



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