This Month at the PFCC Innovation Center

Culture Change: Possible and Permanent

In broad terms, patient-centered healthcare calls for providers to partner with patients, families and staff to identify and honor patient and family needs, preferences and goals. In practical terms, this requires true culture change. Patients and families see numerous providers (whether seeing solo practitioners or multiple providers throughout large integrated health systems). Therefore, providing truly patient-centered care in each and every encounter and over the full cycle of care requires patient-centeredness to be part of the DNA of the healthcare organization.



Join The PFCC Mailing list to receive updates about our news and upcoming events

© The PFCC Innovation Center of UPMC.
All Rights Reserved.
3380 Boulevard of the Allies, Suite 270
Pittsburgh, PA 15213