Presented by the PFCC Innovation Center’s training and education experts, these free sessions are offered regularly to anyone interested in learning more about the PFCC Methodology and Practice (PFCC M/P) and its successful implementation.  Each session is approximately 60 minutes. Once registration is completed, you will receive an auto-generated email which contains a password for the educational session.

PFCC Preview

An overview of the PFCC Methodology and Practice (PFCC M/P), this session explores the six-step process to transform healthcare delivery and improve patient experiences while reducing costs. Attendees will learn how to build successful PFCC Working Groups and Project Teams to transform care. Examples of completed projects from the PFCC Community of Practice will be shared, encouraging participants to “borrow brilliantly”. Common questions and challenges for those new to healthcare process improvement work are addressed, as well as strategies to proactively address these areas.

Shadowing Essentials

This session provides a comprehensive review of Shadowing, the cornerstone of the PFCC Methodology and Practice (PFCC M/P), and the key to viewing healthcare through the eyes of patients and families to enact meaningful change. Attendees will learn Shadowing essentials, including best practices for capturing the authentic patient and family experience and for creating compelling Shadowing reports that can act as a catalyst for change.

PFCC Preview

Date: Friday, July 22, 2016

Time: 2:00 pm, Eastern Daylight Time

To register for this meeting

1. Click the following link: Register

2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

Shadowing Essentials

Date: Thursday, August 11, 2016

Time: 10:00am, Eastern Daylight Time

To register for this meeting

1. Click the following link: Register

2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

PFCC Preview

Date: Tuesday, August 16, 2016

Time: 3:00 pm, Eastern Daylight Time

To register for this meeting

1. Click the following link: Register

2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

Please contact us at info@pfcc.org if you have any questions or trouble with registering.

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