Presented by the PFCC Innovation Center’s training and education experts, these free sessions are offered regularly to anyone interested in learning more about the PFCC Methodology and Practice (PFCC M/P) and its successful implementation.  Each session is approximately 60 minutes. You will receive a password in an automatic email once registration is completed.

PFCC Preview

As an overview of the PFCC M/P, this session explores the six-step process to transform healthcare delivery and improve patient experiences while reducing costs. It covers common questions and challenges for those new to healthcare process improvement work, as well as strategies to proactively address these areas.

Shadowing Essentials

This session provides a comprehensive review of Shadowing, the cornerstone of the PFCC M/P, and the key to viewing healthcare through the eyes of patients and families to enact meaningful change. Attendees will learn Shadowing essentials, including best practices for note taking and for creating compelling Shadowing reports.

Shadowing Essentials

Date: Wednesday, July 13, 2016

Time: 11:00 am, Eastern Daylight Time

To register for this meeting

1. Click the following link: Register

2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

PFCC Preview

Date: Friday, July 22, 2016

Time: 2:00 pm, Eastern Daylight Time

To register for this meeting

1. Click the following link: Register

2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

Please contact us at info@pfcc.org if you have any questions or trouble with registering.

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