Leaders Benefit from PFCC

We are undoubtedly in a time of change, not only in health care but the entire world around us. Care givers already feel as though they are working at 110% capacity and understand that more changes will translate into working even harder. In healthcare, leadership must provide a “lifeline” for all Care Givers and anyone who impacts a patient’s care including the support staff. The implementation of system wide PFCC is that lifeline, and with this new focus, staff can be more engaged in determining their own work environments, resulting in happier patients, improved efficiencies and work flow, and set the stage to protect both themselves and the health care system from the possible negative effects in the world around us. All of this can be achieved without spending any additional money or capital investments with demonstrable changes in a few weeks.

Does this all sound too good to be true? Well, it is all happening right now and by implementing this methodology any health care system can achieve the same results as the real world examples that can be found on our PFCC Communities page.

Click here to download: “The PFCC Business Story – A Methodology to building High Performance Teams”

 Benefits for Leadership:

• Improve efficiencies resulting in the reduction of expenses (system-wide) while continuing to improve outcomes and safety.
• Fully-engage employees to perform and also to engage in the process of efficiency…without really knowing it!
• Change the behavior which will result in a change in the culture.
• The retention and satisfaction of staff.
• Increase market share through satisfied, loyal, and fully-engaged patients and word of mouth referrals.
• Provide exceptional care experiences for patients and their families on a daily basis. Engage all hospital care givers to be focused on patients and families.
• Attain Press Ganey and HCAHPS scores in the 90th plus percentile.
• Improve the ability to recruit and retain Care Givers, especially nurses and doctors.
• Develop a sense of urgency to drive change and innovation.
• Develop high performance care teams that dramatically increase patient volume while improving efficiencies, reduce length of stay while simultaneously improving the quality of care, safety, and outcomes. Immediate feedback of your patients, families and staff experiences.

“Go the extra distance to impress our patients and exceed their expectations… patient satisfaction is not enough. We need to create an allegiance of loyal fans which in turn generate positive word of mouth, all accomplished through PFCC.”

Everyone Benefits from PFCC